Lost requests
Email and phone tracking is not enough.
Solution · Facility Management · Facility Management
Manage requests from facility users
Facility users open requests in the platform and responsible teams respond quickly.
B
Project Control Center
Enterprise portfolio workspace
Open Tasks
42
Documents
136
Team Members
28
Latest Operational Files
- Tower-B_MEP_Revision-05.pdfUpdated
- Asset Register - HVAC.xlsxUpdated
- Safety Walkthrough - Week 20.docxUpdated
- Commissioning Checklist.zipUpdated
Integrations & Sync
Revit ConnectorActive
Navisworks SyncActive
Desktop UploaderQueued
Next sync 14m API healthy
Facility Management - Trusted by teamsISO 19650 compliantNo installation required
Problem
Challenges teams face on site
Core productivity problems teams experience before digitization.
Routing difficulty
It is hard to reach the right team.
Solution
What does it give you?
Concrete gains in coordination, quality, and speed with Zamok BIM.
One request portal
All requests live in one panel.
SLA tracking
Response times are measured.
Workflow
How do we work together?
- 1
Open request
Users create requests in the portal.
- 2
Route
Assign to the right team.
- 3
Resolve and close
Field teams close from mobile.
See the solution
See Manage requests from facility users in action
Explore real usage scenarios in the interactive preview.
app.zamokbim.com
CDE Environment
◆Shared
●Published
○Archive
Filters
Architectural
Structural
MEP
DocumentsISO 19650
PDFA-GF-001-Architectural Plan.pdfvP3Approved
PDFS-GF-001-Foundation Plan.ifcvP2In review
PDFM-GF-001-MEP.pdfvP4Approved
PDFA-GF-002-Section.dwgvP1Draft
Approval Flow
Uploaded
Review
Approval
Published
ISO 19650ApprovalVersion
0:00 / 2:34
● Live PreviewProducts used in this solution
All products Modules that support the process
Improve the facility user experience
Let us set up your request portal.